Privacy Policy & Data Protection Standards
Last updated: January 2026. Review our commitments regarding customer data protection, encryption, and zero-retention governance.
1. Information We Collect
Information you provide
When you create an account, contact us, or deploy agent clusters, we collect information you directly provide: name, email address, company name, job title, billing details, and workflow configurations.
Usage & Execution Telemetry
We automatically record execution metrics: request timestamps, latency performance, agent task status, and referring endpoints for operational monitoring.
Integration Scope
When connecting third-party tools (CRM, ERP, Slack, Databases), we access strictly the minimal scopes required to execute configured autonomous workflows. Zero extraneous data is retrieved.
2. How We Use Information
Service Delivery & Automation
We use your data solely to operate, execute, and monitor your custom AI agent pipelines.
No Model Training on Customer Data
We enforce an immutable zero-retention policy: customer proprietary data is never used to train or fine-tune public base models.
3. Bank-Grade Security & Governance
Encryption Standards
All data in transit is encrypted using TLS 1.3, and all data at rest is secured via AES-256 with hardware security module (HSM) key rotation.
Logical Isolation
Customer workloads are logically partitioned with row-level security and strict tenant isolation.
4. Your Data Rights & Deletion
Right to Deletion
Upon account termination or explicit request, all tenant data and execution logs are purged within 30 days.
Data Portability
You may export your workflow configurations, routing schemas, and audit logs at any time via the admin dashboard or API.
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